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外航空乘面试问题及回答
1、Can you work under pressure?or Were you ever under a great deal of pressure?
是的，我可以！因为我在读大学期间，曾经担任过校体育部的副部长，学校举办的很多活动都是由体育部来组织的，所以已经习惯了在强压下工作，令我印象最深的是校运动会，那可是学校的大型活动，基本上从头至尾都是有体育部自己操办，包括很多的细节，例如要安排好每个班级的位置，运动会开幕式的入场顺序，各项比赛的时间安排等等。
Yes, I can! Because when I was in college, I served as the vice minister of the sports department. And there are a lot of activities which are held by the sports department. So I have accustomed to working under strong pressure. I am most impressed that the school sports meeting,which is one of the most large-scale activities in my college, basically it is made arrangements by the sports department from start to finish. It includes many details, Such as arranging the location of each class, arranging the order of admission to the opening ceremony,arranging the time of every kind of competitions and so on. So I believe I can .
2、What is your greatest strength? What are your assets?
我最大的优势是坚强的意志力和超强的耐力，当然这是后天训练出来的结果，因为我是名长跑运动员，在以前大大小小的比赛中，无论自己有多累，我都会对自己说，你要坚持下去，你现在是在跑道上，你必须用跑的形式来结束这场比赛，你不可以停下来，如果你停下来你就失败了，你就是个十足的失败者，自己都会瞧不起自己。但是如果我没有放弃，即使我是最后一个跑过终点线的人，我同样会为自己感到骄傲和自豪，因为我战胜了自己。
My biggest advantages are my strong will and endurance to the things I like, OF course, they are not natural. I was a long-distance runner in the past. And while I was running in the runway, no matter how tired I was, I would never stop running I would tell to myself that I can not stop. If I stop, I will be a real loser. On the contrast, if I insist on running to finish the competition, even though I am the last runner to across the finish line, I will still fell proud of myself. Because I won myself.
3、What is your greatest weakness?
我最大的缺点就是我有点固执，我总有我自己的想法，只有当我碰壁的时候我才会考虑别人给我的建议，但是就是因为我的这份固执，这份执着，才让我锻炼了我坚强的意志，不屈不挠的性格。
My biggest drawback is that I am a little stubborn. I am always insisting on my own opinion. I will not consider other’s advice until I found that I run against the wall.. But because of my stubbornness, I become a person who have strong will and indomitable character.
4、What have you done to correct your weaknesses?我想我会在做每件事情之前，好好斟酌身边的人给我的意见，来找到一个最好的解决方法。
At present, I will consider the advice which is given by the people around me first and find the best way to solve the problems.
5、Have you ever failed?
我觉得我是在失败的陪伴下长大的，是失败让我看清楚通往成功的那条路，只有错过才能更深刻的理解什么是对的，我一直认为人的一生如果太顺利的话反而不是件好的事情，安逸的生活会让人变得脆弱，不堪一击，所以失败是我人生中最总要的老师之一。
In fact, I was growing up accompanied by the failures. It is failures which leads me to success. Only after the mistakes, I can understand the right things better. I have always thought that it was not good if one's life always goes well. An easy life can lead people to become fragile and vulnerable, so failure is one of the most important teachers in my life.
6、 What is your biggest failure?
太过自信结果导致自己慢慢变成了自负，觉得自己很聪明，结果聪明反被聪明误。记得上中学的时候，期末考试前大家都在紧张的复习中，我按照自己的方法进行复习，忽略了老师所讲的重点，考试成绩很不如意，这给了我重重的一击，它启示我听从有经验的人的指点会让自己少走很多弯路。
My biggest failure was that I was too confident to succeed. When I was in the middle school, all the students was preparing for the final exam. I also managed to reviewing all the courses. But I reviewed in my own way and ignored the importance which is given by my teachers. So I got a bad result in the exam. This bad result hit me greatly which made me know that I should regard other’s experience as the sun which can take me to the brightness.
7、How do you handle failure?
当自己失败时，要学会及时调整自己的心态，千万不能让自己灰心丧气，要把这次失败看成是又向成功迈进了一步，要及时找出失败的原因，总结经验，不要两次都犯同样的错误。
At present, I have learned how to face failures. I will adjust my attitude well when facing failures. I should regard the failures as a further step to the success. And find the reasons for failures to make sure that I will not make the same mistake any more.
8、How do you handle change?
世界无时无刻不在变化，没有什么东西是一成不变的，包括自己，人总要学着长大，吸取好的东西，改到自己坏的习惯，这样才可以称作是人生的蜕变！
There is nothing that will always keep the same in the world. In fact all the things are changing with the time passage., including me. I need to learn the good things and change my own bad habits with growing up. This is so called the transformation of life.
When you are in charge, how do you motivate people?
9、When you are in charge, how do you motivate people?
要想激励自己的员工更努力的工作，首先要让员工体会到，员工和企业是利益共同体（Community of interests），是彼此共同进退的关系，我们共同努力的目标只有一个，让企业变得更强大；其次，因为每个人都有不同的需求，所以还要了解什么是他们目前最需要的，如何让他们的需求得到最大的满足，以此来激励员工更努力的工作。
To motivate the employees to work harder, on the one side we should make the employees understand that the interests of employees and enterprises are the Community. In fact the employees and the enterprises have to make progress together. We should work hard to make our enterprise to become stronger, so that we also will benefit more. On the other side, we should manage to know about the need of the employees and to satisfy them. If the employees are satisfied with the company, they will work harder.
10、Describe a time when you resolved a conflict?or How do you handle conflict?当有冲突发生，一般都是因为两个人的意见不一致，而且对于有些事情根本没有谁对谁错，所以冲突发生后，我会站在对方的立场来看问题，找到彼此都能接受的看法。但基本上当我发现两个人的想法不一致的时候，我会换另外一个话题，来避免矛盾的发生。
Conflict may appear when two people do not agree with each other. And for some things, we can not tell who is right or wrong. So when the conflict appears, I will consider other’s view first and then to find a point of view which can be accepted by each other. But basically I will change into another subject to avoid the conflict.
外航空乘面试问题及回答
1、What was your least favorite job?
我不太喜欢从事科学研究之类的工作，在我看来这种工作是枯燥乏味的，相比之下我更喜欢与人打交道，古语说的好，读万卷书不如行万里路。行万里路不如阅人无数。
I do not like the work of scientific research. In my opinion, this kind of job is boring. Compared with scientific research, I prefer to communicate with people. Just like the old saying, traveling is better than reading ten thousand books. Journey is not as good as reading countless people.
2、How long will you stay with our airline? What kind of contributions will you make to our airline?
首先我要说我爱这个职业，所以我会为了这个职业奉献我所有的一切，直到我不能在我的工作付出的一天，直到你们不需要我的那一天。我会尽心尽力做好我的分内事，我只会感谢这个公司给我了这个工作而不会有任何抱怨。
First of all I have to say I love this profession, so I would like to devote all to this career till I can not contribute anything to this job. I will manage to fulfill my duties without any complain.
3、What would your coworkers say about you?你的同事是怎么谈论你的?
我的朋友都说我是一个可以信赖的人。因为，我一旦答应别人的事情，就一定会做到。如果我做不到，我就不会轻易许诺。
而且他们觉的我是一个比较随和的人，与不同的人都可以友好相处。在我与人相处时，我总是能站在别人的角度考虑问题
My friends said I am reliable, because I will fulfill all the promises that I made. I will not make a promise if I can not do that. My friends also think I am an easy-going person. Because I like to consider the problems on the other’s point of view, I can make friens with different kind of people.
4、What would your previous supervisors say about you?他说我是个很上进的人，责任心很强，因为我总能超额完成任务，所以他说我是个很有能力的人。
He said I am a positive person with strong sense of responsibility. I can over fulfill the task, so he also think I am a good employee who has ability.
5、What were the people like at your last company?
每一个人都非常友好，每天早上他们都会微笑的跟你打招呼，他们不会孤立排挤任何一个人，没有尔虞我诈；和他们的相处是愉快的，能和他们一起工作是件幸福的事，并且他们在你心情低落的时候会陪在你身边鼓励你，不会让你觉得无助，经过一段日子的相处，大家都像你的家人似的，处处得到大家的关心。
Everyone there is friendly. They would greet me with smile every morning. They will never isolate anyone and there is no cheating between them. I like to work with them I feel happy to work under this situation. When I feel sad, my colleague there will encourage me to make me feel that I am not lonely. I get along with them well. We are like a family..
6、What did you dislike about your last employer?我没有不喜欢我的上一个老板，他是个很热心的人，而且具有组织能力，和经济头脑，他没有任何领导架子，很平易惊人，对我们每一个人都很好，所有跟他接触过的人都很喜欢他。
I like my last boss. He is enthusiastic with strong ability of organization. He is an easygoing person with good economic mind and treats every staff. Well. All the people will like him if they know about him. .
7、If you could change one thing about your last employer, what would it be?
对于他这个人，我个人觉得在人品这方面没什么需要改变的，他这的是个很好的人，如果一定要改变的话，我都觉得他要是能再瘦一点就好了，但是他现在的样子，胖胖的也真的很可爱！
I do not think he needs to change anything. He is very nice..If I have to choose one, I hope that he can become thin, though he looks cute now.
8、Were you satisfied with your performance at your last job?
我对我的表现很满意，在我工作期间，我尽心尽力做我应该做的事情，而且真心对待身边的每一个人，尽我最大的努力去帮助他们。我没有做过让自己觉得遗憾的事情。
Yes, I am satisfied with my performance. I managed to do the things that I should do and treated every people around me sincerely. I have done my best to help my colleagues and have never done something regretful.
9、Was your previous employer satisfied with your performance?
我觉得他很满意我的表现，在工作中我的态度很端正，按时完成上级安排的工作，而且总能超额完成任务，尽我所能的为公司带来最大的利益。
I think he is satisfied with me. Because I always have a good attitude toward the job and fulfill the task he arranged to me in advance, and do my best to bring benefits to the company.
10、Have you ever been fired？
没有，推销员是我做的第一份工作，我是在两个月前自行辞职的。
Never. Salesman is my first job. I resigned two months ago.
11、Have you ever been asked to resign from another job?
目前，我还没有这样的经历，但我想凭我的能力会找到一份很好的工作。
I did not have such experience until now. But I believe I can find a better job because of my ability.
12、Can we check your references? andWhat will your references say?你的证书能说明什么？
我目前拥有的证书只有英语四级而已，当然这并没有什么特别之处，但至少可以证明我曾经为了这个目标努力过，并且我付出的努力得到了回报，取得了让我满意的成绩。
13、How many sick days did you take last year?去年你请了多少病假
我的身体状况很好，很健康，去年一年并没有因为生病而请假。
My healthy condition is good. I am healthy. I have never asked for leave because of sickness last year.
14、Is this typical?（这是什么面试问题，没看懂）
Personality and Motivation30、Do you consider yourself a success?
成功的含义很广泛，对我而言我觉得成功是想法设法去完成自己设定的目标，我把我的最终目标分解成无数小的目标，而我正是脚踏实地的一个一个去实现它们，所以我想总有一天我一定会成功的。
The meaning of success is broad. For me success is to fulfill the goal that I have set. I will depart my ultimate goal in to many small goals. And realize these small goals one by one so that I can get my ultimate goal in the near future.
15、What kinds of decisions are most difficult for you?
自古就有所谓忠孝不能两全，我有我的人生理想但是我又很牵挂我年迈的父母，这让我很矛盾；父母当然是支持我的，希望我能完成我的人生理想，但是他们又何尝不想让子女陪伴身边，更何况父母年纪都已近半百，所以我想我只能尽我最大的努力，让他们过上更优质的生活，来弥补我不在身边的缺憾，这是我能想到的最适合的方法。
16、Why has it taken you so long to find a job?
一个人所从事的职业决定着他将有怎样的人生，我觉得没有什么事情比这更重要的了，所以如果最终找到了自己心仪的工作，那么花多长时间都是值得的。
17、What are your outstanding qualities?你的优秀的品质是什么？What are your qualifications?
我觉得作为一个服务型人员，我的优秀品质表现在拥有愿意为别人服务的心态，喜欢去照顾身边的人，尽我全力去帮助别人是我最开心的事，却不会埋怨，不去计较。 34、What interests you most about being a flight attendant?
公司是如何给员工安排假期的，每年大概有多少天能够回家跟父母团聚。
How the company arranges holidays for the staff. And How many days I can have to sit together with my parents.
18、What can you do for us that others can't?（不知道怎么回答）
19、Describe a difficult problem you've dealt with.
20、 How important is appearance?
相貌对一个女生来讲是重要的，但是与相貌相比内在美就显得更重要，因为如果说相貌是推荐信的话，那么内在美就是信用卡。
The appearance is important for a girl. But compared with the appearance, the inner beauty is more important. Just as we know, if the appearance is a letter of recommendation, the inner beauty is a credit card.
21、What do you think will be the biggest challenge of being a flight attendant?
作为一个乘务员最大的挑战是能否真正拥有愿意为人服务，愿意奉献的精神。作为一个乘务员就要为乘客提供最上乘的服务，搞好公司形象，为公司带来更多的利益。
The biggest challenge for being a flight attendant is that they need to be willing to serve for others and like to devote. A flight attendant must provide the best service for the passengers and improve the image of his or her company .So he or she can bring more benefits to the enterprise.
22、 Do you have any natural talent or skill, something that comes easy to you?
我的热情和亲和力是与生俱来的，我不需要故意装出一副很友善的样子。我觉得与人沟通是件很容易的事情，只要是真心对待别人，人与人之间将不会冷漠，我相信所有人都可以变成朋友。
My passion and affinity are natural. I do not need to pretend to be friendly. I think it is si-mp-le to communicate with others. If you treat the people around sincerely, there will be no indifferent between us. I believe everyone can become friend.
23、What do you like to do in your spare time?
即使是在业余时间，我也没有停止学习，因为我的专业是人力资源管理，所以我喜欢看一些管理类的书籍，我喜欢研究公司是怎样运行的，如何能让公司更强大。
Even in his spare time, I did not stop learning, because my major is human resource management, so I like to read some books about management, I like to study how the company runs, and how to make the company more powerful.