英文道歉信范文

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英文道歉信范文

　　在当今社会生活中，很多地方都会使用到道歉信，写道歉信时要注意解释清楚事情原委，认同对方的感受并给予安慰。为了让您在写道歉信时更加简单方便，以下是小编帮大家整理的英文道歉信范文，仅供参考，大家一起来看看吧。

英文道歉信范文

英文道歉信范文1

　　DearXXXXX,I am writing this letter to eXXpress my apology that XXXXXXXXXXXXXX.

　　I feel terribly sorry about this.

　　Once again, I am very sorry for any inconvenience caused. I will be reallyappreciated if you can accept my apologies and understand my situation.

　　Yours Sincerely

英文道歉信范文2

　　Dear Mr. Shen

　　We are sorry to learn of the unpleasant experience you had encountered during your last stay with us on Jun. 13-15, 1999 as incorrect amount was charged onto your Visa Card account, it should be RMB 6787 instead of RMB 3887.42. We have made a full investigation into matter and regret to say that it was our staff's mistake, therefore, we ask for your kind understanding as human error is bound to creep in on occasion and accept our most sincere apologies to you in this respect. Mr. Shen, attached is copy of your hotel bill and amended Visa Card voucher with correct amount Indicated for your reference and perusal. If you have any queries, please do not hesitate to contact Us. Once again, our most sincere apologies and we look forward to opportunity of redeeming ourselves to welcoming you back to China World Hotel in near future.

　　Your sincerely

　　Alfred Zhuang

　　Front Office Manager

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